What is a Learning Support Educator?

As a Learning Support Educator (LSEd), Cheryl Goh serves a few PCF Sparkletots preschools that offer the Development Support and Learning Support (DS-LS) programmes.  At the end of each intervention session, she goes through the session summary with the preschool teacher on strategies taught and how the teacher can use them at an appropriate time.

 As announced in MSF’s Committee of Supply 2017, MSF will be expanding the DS-LS programmes to more preschools, and build up a pool of 200 LSEds over the next five years. Also learn more about the programmes from childcare centre Iyad Peradus here (coming soon) and other support services for children with special needs here.

We speak to Cheryl about her three-year experience as an LSEd.

Q: What made you decide to become a Learning Support Educator?

As a child, I faced challenges in understanding the numeracy concepts or language taught in school and remembered how helpless I felt, in the classroom with little support. This experience in my early years piqued my interest to pursue a career in early childhood education, as I wanted to make a difference in nurturing young children and helping them take the first steps to a bright future.

After graduating with a Bachelor of Science in Early Childhood Educational Studies and Leadership, I joined PCF Sparkletots as a Childcare Teacher in June 2012.  While I enjoyed my role, I desired to do more to support children who required learning support. As the largest preschool employer in Singapore, PCF Sparkletots offers multiple career tracks for educators who wish to pursue different career pathways. PCF Sparkletots facilitated my request for a transfer and I went on to complete the Specialist Diploma in Early Learning Support before embarking on my journey as a Learning Support Educator in the Development Support (DS) & Learning Support (LS) Programme in Jan 2015.

It has been such a rewarding and meaningful experience seeing the children and their families benefit from the DS-LS Programme, and I am glad to be part of their learning journey.

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Cheryl working with a student.

 

Q: What do you do as an LSEd?

Together with my Mentor LSEd, we facilitate Teacher’s Briefing sessions by guiding PCF Sparkletots teachers on identification of children with mild developmental needs with use of the Ecological Congruence Assessment (ECA) form and other relevant information. When teachers identify students, we follow up to establish the developmental needs of the child during screening by conducting both standardised (e.g. for general development and literacy) and non-standardised assessments (e.g. observations and child’s work samples).

We provide learning support packages (Literacy, language & Social Skill Group) for the children identified and in-class support for children in the DS Programme. We also collaborate with key stakeholders to support and equip parents and teachers with the strategies to help and empower them and the children under their care.

Q: Any memorable moments at work?

It is always memorable seeing the child applying new acquired skills and using the strategies back in the class after intervention has ended. We teach the child strategies to better function in class. For example, the child learns how each letter sounds and how to spell unfamiliar words by blending the letter sounds. At home and in the class, the child uses these skills to write sentences about a picture, or to spell unfamiliar words.

Q: Any words of encouragement for LSEds?

Relax and enjoy the journey! Ask as many questions as you can when you are in doubt. There is a wealth of knowledge that we can tap from other professionals. Be proactive and be open to feedback and suggestions. Each child and family is unique and requires different approaches to succeed. What works with one child may not work with another. Hence, explore, be creative and be flexible. 🙂

Farewell and thank you for making Singapore more caring

Today marks my last day at the Ministry of Social and Family Development (MSF). When I first entered politics, I had hoped to come to MSF. So it was with great delight that I was posted here in 2015.

Throughout my time at MSF, I have been heartened to work with so many colleagues and partners in the social sector who are passionate and dedicated in their efforts to assisting fellow Singaporeans who need a helping hand. A big thank you to all the heart and hard work that you have put in.

I believe strongly in MSF’s mission – “To nurture resilient individuals, strong families, and a caring society” – and would like to share my hopes for the ministry and Singapore.

Nurturing resilient individuals

MSF started out as a social welfare department in 1946, and while it has gone through many portfolio changes, the aim is still the same – to ensure no one gets left behind. The government has many social safety nets in place for those who need help. We don’t want to just catch them when they fall; more importantly, we want to help them get back onto their feet.

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From my visit to the Social Service Office (SSO) @ Jalan Besar in 2016

We have been working on more upstream measures to identify what are some of the precursors, and step in to help the families or individuals prevent the situation from deteriorating. Over the years, we have set up a network of 24 Social Service Offices across the island to make it easier for those in need to get the help they need. We have also intensified the partnership with the Family Service Centres in the journey with these families and individuals to improve their situations.

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From my visit to Shangri-La’s Rasa Sentosa Resort & Spa to find out how they practice inclusive hiring.

While our programmes and policies will lay the foundations for an inclusive and caring society, we want to build a Singapore that embraces and supports persons of all abilities. Even as we are working at this through the three Enabling Masterplans, it is important to continue strengthening support for our caregivers, as well as bring the wider Singapore on board to be more understanding of those with different needs. This will translate to acceptance by the society for those with special needs, an increase in employment opportunities, and more empathy for caregivers. I appreciate the efforts by the National Council of Social Service, SG Enable, social service organisations and our community partners in their various capacities. I believe we can continue to do more to achieve our aims for an inclusive Singapore.

Building strong families

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From Families for Life Council’s Father’s Day Picnic in 2016

KidSTART is an initiative that is very close to my heart, and I am heartened to see positive results one year into our pilot. Early intervention makes a difference, and we want to help families as early as we can to help level the starting ground for children so they have a chance at a brighter future.

I am grateful to our officers working on KidSTART, community partners, schools and volunteers for providing child development and parenting support to these families and their children. I hope you will continue to work together to give disadvantaged children a good start in life. KidSTART is the right thing to do, and we must continue to do it well.

Family is the most important unit in society, and it’s important to ensure that our family ties remain strong with our immediate and extended families. Parents, do continue to spend time with your children. I have always urged (and will continue to urge) parents to make a conscious choice to be present in our children’s lives. It makes a difference in their developmental and emotional wellbeing. Don’t be disheartened in your parenting journey. Nobody becomes the perfect mum or dad the moment the baby is born. We understand that and have rolled out various parent programmes throughout the years, such as the Positive Parenting Programme to help you as a parent.

Thank you to the Families for Life Council for championing family time and bringing couples and families together at high-point events such as the Singapore Parenting Congress, Marriage Convention and Families for Life Celebrations. Your recent initiative, “My Family Weekend” was a commendable effort that rallied the support of the community and corporates. Would also like to thank the Centre for Fathering and our other community partners for taking the lead in encouraging active fathering and building strong families!

Fostering a caring society

In much of our journey to help Singaporeans, we have had the support of many community partners. I am very grateful and thankful. If we want to achieve in our ideal vision of Singapore, we need the help of the community. Volunteers are very important, especially in the area of MSF’s work and the social service sector. We see changes in our clients when they get the support of the whole kampung – families, friends, neighbours etc.

We want to develop the culture of giving and living out our values. Everyone can play a part and collectively we can make a bigger impact. The whole SG Cares movement is important. It cannot be a fad that runs for a couple of years. I will continue to drive SG Cares, together with Grace and Desmond. We are encouraged by many of the corporates, schools and community who have partnered us in support of SG Cares. I hope more of you would join us by starting various community initiatives, volunteering with your friends, or curating efforts in your neighbourhood.

Thank you and don’t give up

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From our recent MSF Family Active Day.

To all my colleagues at MSF, thank you for what you do. Your work is often not easy, especially when facing difficult decisions concerning safety and welfare of the vulnerable. Don’t give up and do continue to make a difference. It really matters. I will always root for MSF, its causes and its people, regardless of where and in which capacity I serve.

I leave MSF in the good hands of Desmond, who shares the same heart for building a resilient and compassionate society. Let’s continue to work together to build a better Singapore!

Proving her ability despite disability

If you pass by Angalamma d/o Marimuthu’s desk at the Registry of Marriages (ROM), you would notice the cupboards and printer are arranged in a way where she can reach them with minimal movement. This is one of few things ROM did to help create a more accessible work environment for Angalamma, who has a physical disability.

She is one of the 15 persons with disabilities working at the Ministry of Social and Family Development (MSF), and one of the five who have had more than 20 years of service. MSF won the Progressive Employer Award at this year’s Enabling Employers Awards, organised by SG Enable. This is the first time MSF is participating in the national awards that recognisers employers’ inclusive hiring efforts.

“There are many persons with disabilities who are concerned with job fit or that their disabilities may affect others and their abilities to perform well. Sometimes, you just need to have a little understanding and adjustment for the arrangements to work,” said Angalamma.

On an average work week, Angalamma oversees statutory declarations and verification of documents for filing notice of marriage, as well as other administrative duties such as answering public enquires and collating statistics.

While her disability has minimal impact to her work, her supervisor Alex Ang and colleagues help support her to work with confident and ease. “They ensure the pathways are clear for me to move around easily with my motorised scooter. If there is any errands I need to run, Mr Ang and all colleagues are there for me,” she said.

Angalamma also goes out of her way to help her team. “Despite her difficulties in walking, she never gives excuses and would always volunteer to cover duties when there is shortage of manpower,” said Alex.

With her 26 years of work experience at MSF, Angalamma is seen as an elder sister by her team. “New staff look to her for guidance and knowledge in handling different types of enquiries. With her experience, she also contributes by suggesting improvements to processes,” said Alex.

Her commitment to serve customers with service excellence and passion for the job paid off. Angalamma was promoted last year.

“I remembered a recent case where a couple did not turn up for their scheduled appointment at ROM for verification of documents and statutory declaration. Angalamma spotted the case and decided to call the couple. It turned out that they forgot the appointment and their solemnisation was the next day. That night, Angalamma and another colleague stayed back in the office till about 8pm to attend to the couple,” said Alex.

Angalamma hopes that more persons with disabilities will be encouraged by stories like hers and have the confidence to come forward to explore job opportunities, be it in the public or private sectors. She said, “MSF has given me an opportunity to prove my ability despite my disability.”

If you are interested to pursue a meaningful career at MSF, find out more information here or view available job listings here.

A brief overview of MSF’s work 2016

Whether it is to support families, foster a more inclusive Singapore, or provide a good start for every child, MSF will continue to work to nurture a resilient and caring society that can overcome challenges together.

Here are some of what MSF has done in 2016:

msf2016-strengtheningfamilies

Families are the building blocks of our society. That’s why we believe that having strong families is key to our nation’s progress.

Find out more:
Safe and Strong Familes Pilot: http://tinyurl.com/SSFpilot
Marriage Preparation Programme: http://tinyurl.com/marriageprogrammes
Positive Parenting Programme: http://tinyurl.com/TriplePPilot
Lasting Power of Attorney (LPA): http://tinyurl.com/LPAFeeWaiver

msf2016-inclusivesociety

Building a society that supports those who come from less-advantaged backgrounds and those living with disabilities is important to us.

Find out more:
ComCare Assistance: http://tinyurl.com/ComCareAssistance
SHARE as One: http://tinyurl.com/SHAREasOne
Recommendations for 3rd Enabling Masterplan: http://tinyurl.com/Recommendations3EM

msf2016-goodstartforchildren

Our children are the nation’s future, and having a strong start in life will enable them to reach their potential in adulthood.

Find out more:
Baby Bonus scheme: http://tinyurl.com/BabyBonusScheme
KidSTART: http://tinyurl.com/KidSTARTpilot
Early Childhood Manpower Plan: http://tinyurl.com/EarlyChildhoodManpowerPlan
Amendments To The Child Development Co-Savings Act: http://tinyurl.com/AmendmentsToCDCA