From preschool to home: supporting a child with learning needs

Ethan Wong, like any other preschooler, enjoys playing with toy cars and Lego blocks. The bubbly five-year-old attends NTUC First Campus’ My First Skool @ Punggol Place. According to his mother Mrs Wong however, he used to have some difficulty following instructions and would be easily distracted in class.

After a screening assessment by his preschool, which identified him as eligible for early intervention services, his parents enrolled him in the Learning Support (LS) programme in September 2018. Under this programme, children with learning needs receive support in their preschools from Learning Support Educators, in areas such as handwriting, social communication, language development and literacy.

In addition to supporting Ethan once a week at his preschool, the Learning Support Educators also taught Mrs Wong how to better support her son at home. She conscientiously incorporates the toys that her son likes into step-by-step instructional games to increase his attention span for example.

Today, after eight months of early intervention support, Ethan is able to stay attentive in class and follow two- to three-step verbal instructions. Mrs Wong says such improvements take time and require support both within and outside of the classroom. “I believe parents need to take part. Parents need to go back and practise more with their kid at home,” she says.

It helps that the LS programme is conducted within the preschool. Mrs Wong does not need to seek external sources of help and can spend more time supporting her child’s development. She also finds it a useful resource for parents who may not be familiar with such programmes, and is a “good start” for children with mild learning needs.

In preschool, Ethan was supported by Ms Veronica Tang, a Learning Support Educator from NTUC First Campus. Ms Tang – or “Teacher Veron”, as students affectionately call her – gives extra guidance to children from My First Skool with developmental needs. Over the course of three months, she conducted 10 early intervention sessions with Ethan. These sessions were customised to Ethan’s specific learning needs, targeted at focusing on tasks at hand and following step-by-step instructions through the use of play and daily routines. Ms Tang provided a progress report to Mrs Wong after each session.

Ms Tang says early intervention services give “peace of mind to parents” because they know they have “additional support” at their children’s preschools.

Recognising the importance of such support, MSF announced in January 2019 that spending on early intervention programmes would be raised to around $60 million per year, up from $45 million previously.

The Ministry further announced in April 2019 the setting up of a cross-sectoral inclusive preschool workgroup to study and develop recommendations to further support children with moderate to severe developmental needs within preschools. The workgroup is co-chaired by Senior Parliamentary Secretary for Social and Family Development Associate Professor Muhammad Faishal Ibrahim and National Institute of Education Associate Dean (Education Research) Kenneth Poon.

And progressively from July 2019 till end 2020, the Early Childhood Development Agency (ECDA) will oversee both early intervention services and preschool services.

These initiatives will ensure better coordination and delivery of the various services for children with developmental needs.

Ms Deniece Bidhiya, Senior Manager (Learning & Developmental Support) at NTUC First Campus’ Child Support Services, says more parents have been enrolling their children in such programmes since the school started offering them in 2012.

Initially, she shares, some parents were apprehensive. A common concern was that their children might feel singled out through such intervention lessons, or be viewed differently by their friends.

“I always assure parents that the Learning Support Educators are professionals and know how to build a relationship with not just the child, but also their peers.”  She adds that the children find Ms Tang’s activities so fun, they sometimes cannot wait for their turns with her.

As Ms Tang describes her approach to education, “Learning cannot be just: ‘Sit at the table, read a book and then write, write, write’. It needs to be engaging.”

Judging by the scene when she walks around the preschool, the students are certainly engaged. They crowd around her, eager to chat and share their latest drawings with her.

Working together to support children with developmental needs

Iyad Perdaus, the childcare department of voluntary-welfare organization Perdaus, has a Learning and Development Support Unit (LDSU) that runs the MSF-funded Development Support and Learning Support (DS-LS) programmes. This programme, run by therapists and specially-trained Learning Support Educators (LSEds), provide targeted support for pre-school children with mild developmental needs.

As shared in MSF’s Committee of Supply debates 2017, MSF will expand the development support programme to more preschools and build up a pool of 200 LSEds. We speak to Mdm Zaiton Mohd Ali, Head of Iyad Perdaus, on how they are running the DS-LS programme in their centre. Also read about LSEds here and other support services for children with special needs here.


Q: Tell us about Iyad DS-LS

Iyad Perdaus was appointed by MSF on 1 April 2017 as one of the centres providing the Development Support and Learning Support (DS-LS) programmes. We aim to improve children’s developmental outcomes and achieve better school-readiness. Currently, all three of our centres are running the programme to benefit more children.

LDSU Briefing and Sharing
 LSEds doing a briefing and sharing session for our kindergarten teachers on tools for screening.

Q: Share with us about your learning support programmes.

The form teacher uses the Ecological Congruence Assessment to assess if any K1 and K2 children may require additional learning support. Our LSEds will conduct further screening using multiple sets of assessment tools. The children will be referred to a MSF-contracted Educational Psychologist and the consultant team from KKH and NUH.

Based on the child’s needs, a Development Support or Learning Support programme will then be offered to the child once his/her parents have given their consent. Priority will be given to a K2 child as he/she has a shorter runway to start primary school.

In 2018, we have served over 35 children. We are glad that most parents are very supportive of the programme to help the child to be more ready for Primary 1.

Teaching Materials 3
Activities to help children learn to read lower-case letters.

Q: Any memorable stories about students?

Teachers noticed that one child struggled to stay engaged during large group lessons and required one-to-one guidance during writing and reading classes. The LSEd identified that he needed Learning Support in the area of Literacy, and worked with him on areas such as how to write letters, read by sight, and construct sentences.

The child has since shown progress. He can read all lowercase letters and more than 10 common words, and construct at least 4- to 5-word sentences about a picture. In the classroom setting, the child is now more engaged during literacy and writing activities. This is made possible with the collaboration of the class teachers who incorporated some of the strategies shared by the LSEd.

Parents play an important role in the child’s progress and development. His parents were involved through the Home Programme, where the child continues to practice the skills and strategies learned during the sessions and utilise the resources shared by the LSEd through hands-on games or activities at home.

Q: Any key takeaways from running the programme?

With consistency and collaboration from all the stakeholders – parents, teachers and LSEds, children receiving DS-LS will be able to acquire the skills and knowledge, increase their level of engagement, participation and independence, as well as strengthen their social interaction and relationship. It makes our team proud and happy when our students make progress and adjust better transiting to primary school.

A brief overview of MSF’s work 2016

Whether it is to support families, foster a more inclusive Singapore, or provide a good start for every child, MSF will continue to work to nurture a resilient and caring society that can overcome challenges together.

Here are some of what MSF has done in 2016:

msf2016-strengtheningfamilies

Families are the building blocks of our society. That’s why we believe that having strong families is key to our nation’s progress.

Find out more:
Safe and Strong Familes Pilot: http://tinyurl.com/SSFpilot
Marriage Preparation Programme: http://tinyurl.com/marriageprogrammes
Positive Parenting Programme: http://tinyurl.com/TriplePPilot
Lasting Power of Attorney (LPA): http://tinyurl.com/LPAFeeWaiver

msf2016-inclusivesociety

Building a society that supports those who come from less-advantaged backgrounds and those living with disabilities is important to us.

Find out more:
ComCare Assistance: http://tinyurl.com/ComCareAssistance
SHARE as One: http://tinyurl.com/SHAREasOne
Recommendations for 3rd Enabling Masterplan: http://tinyurl.com/Recommendations3EM

msf2016-goodstartforchildren

Our children are the nation’s future, and having a strong start in life will enable them to reach their potential in adulthood.

Find out more:
Baby Bonus scheme: http://tinyurl.com/BabyBonusScheme
KidSTART: http://tinyurl.com/KidSTARTpilot
Early Childhood Manpower Plan: http://tinyurl.com/EarlyChildhoodManpowerPlan
Amendments To The Child Development Co-Savings Act: http://tinyurl.com/AmendmentsToCDCA

Doing Her Best with Each Request

By Julie @ ECDA, MSF

Julie is an Early Childhood Subsidy Officer at the Early Childhood Development Agency (ECDA). For the past 16 years, she has been working closely with child care centres to process subsidy applications for families, which includes processing back-payment cases. She also manages public queries from the centres and parents, and follows up on relevant MP cases.


Sometimes, Julie does more than just ensuring the affordability of pre-school education, as she recalls handling the case of a mother whose action breached the Court Order.

The mother had taken her children away from a child care centre they were enrolled in, and placed them in another centre without the knowledge of the father or the grandmother, even though the mother did not have the care and control of the children.

As such, the grandmother called in – weeping and desperately seeking help to get her two grandchildren back.

But as much as Julie would like to lend a helping hand, her hands were tied.

“In this kind of scenario, we have to let them know that it is not within our authority to intervene in custody issues. With no control over such disputes, it’s best that both parties come to an agreement and settle the issue among themselves, or refer the issue to the Courts or Police, ” said Julie.

Going beyond her obligation – Julie still wrote to the mother to highlight to her about the impact of her actions and the proper manner to handle the issues instead of taking unilateral actions that will inadvertently put the children at a disadvantage.

She says that when dealing with frustrated customers like this, “We have to listen to them, understand the story behind and then do our best to render assistance.”

Even when nasty remarks were thrown at her by applicants who insist on claiming subsidies they are not eligible for, Julie does not let these remarks affect her.

Experience has taught her to handle complaints graciously – but it is Julie’s bubbly and cheerful personality that has enabled her to keep things impersonal and remain professional in her work.

Her judicious thinking is especially useful in managing certain heart-wrenching cases.

For instance, some children from low-income families may miss out on pre-school because their parents can no longer afford the child care fees. Often, these parents will require financial assistance for the children to continue with their pre-school education.

One important part of Julie’s role is to liaise directly with social workers who conduct house visits and carry out the necessary background checks on selected households. With evidence proving a need for financial aid, she will then render the appropriate assistance to the families.

Julie also shares about her encounters with cases involving disputes between parents and child care centre personnel, such as the centre delaying the application of subsidy for the parents even though the latter have submitted the forms on time.

In such situations, she says, “We do our best to help the parents because the centre’s inaction had deprived the parents of the subsidies that they would have been eligible for.” Hence, Julie also helps the centres to perform audit checks and back-pay the affected families.

Doing her best and making a difference in someone’s life – Julie explains “It’s the sense of achievement and satisfaction I get when I manage to help a family with their problem” that keeps her motivated in life.

To Those Who Teach Children to Start Small, and Dream Big

Each day, they teach and care for the little ones. They help them to learn, and to grow.

They are our pre-school teachers.

And each day, there are stories of how they have helped little boys and girls learn a few more new words, put another step forward, and helped them to understand a bit more about the world.

NLX_ HF_ECDA-ORION-7602Bethanie Wong from Orion Preschool

When Bethanie met 3-year-old Daniel, he was barely speaking at home.
To help Daniel, Bethanie worked with his mother to learn his favourite words and songs. Then, Bethanie used those words as a conversational hook to interest Daniel into participating in class.

Within a few months, Daniel became sociable, and was able to speak in full sentences!

Ms Farhana listening intently to a child's comments.Farhana Mustafa from Bright Juniors

Alan was a child with special needs, and was having some difficulty trying to express himself. To better help Alan, Farhana took the time to attend a three-day course on speech and learning support.

Farhana used Alan’s interests in music and movement to slowly expand his vocabulary. Over time, Alan was learning to form sentences with more words – from two, to four, and then to six.

Like Bethanie and Farhana, many other pre-school teachers go the extra mile. Some of them even enter this field from other job industries, because they felt a calling to help children have the best possible start in life.

14079578_1195466487162791_7724903438978079209_nReally love children at this age 😊

To all pre-school teachers, thank you. This day is for you, who make that positive difference in the lives of children. You guide them in their small, starting steps. And you teach them to dream big.

Thank you for making a positive difference in the lives of our little ones. I wish you Happy Teachers’ Day. 😊

Making Singapore a Home for all Families

As a father of two, I know that family outings (especially with young children or an elderly parent) can be a real challenge.

In the past, there weren’t as many shopping malls, and most did not cater to families with young children or elderly parents. Popping out for a quick dinner with kids in tow was no walk in the park! I still remember the days when my wife and I would try to plan every outing in advance to ensure that it would be as fun and stress-free as possible.

Shopping malls are now a common feature in most neighbourhoods. With the government’s requirement to provide family-friendly facilities through the Code of Accessibility, many malls now boast features such as nursing rooms, and ramps and wider corridors for wheelchair-users.

grandstand14From my visit to The Grandstand yesterday, to see its enhanced family-friendly features.

I visited one of the seven neighbourhood malls that received an enhanced grant to increase their family-friendly features yesterday. The improved facilities encourage more family outings and made it convenient for families to eat, shop and have fun together.

But a family-friendly environment cannot be achieved just by infrastructure alone.

We need to complement that with a family-friendly mindset and passion to go that extra mile to give customers a positive experience during family outings. It is important that our service professionals have a deeper understanding of different families’ needs. To equip them with the necessary skillsets, MSF will soon roll out training courses for the service industry.

grandstand12Speaking to a concierge who’d received many complimentary letters for his service

Courses for frontline staff include communication skills and dealing with specific situations, such as helping an elderly person with dementia or calming a lost toddler. Courses catering to managerial staff include fostering a customer-centric culture and planning innovative initiatives for families.

I would like to encourage businesses that aim to attract a larger family customer base to attend these courses. I hope that more businesses will join our efforts in building a family-friendly environment and encourage their staff to take up courses to improve their customer service skills.

grandstand8

We want to celebrate families in Singapore.

Apart from encouraging family time through programmes or events, it is important to ensure that our infrastructure and service standards are in place to make Singapore truly a home for families to interact, bond and connect with each other.